MONDAY, JULY 24, 2017

Warranty & Guarantee

Purchase of a new paraglider is a serious expense for any pilot. That is why we cover our paragliders with extensive warranties and additionally offer an AeroCasco insurance against damage and repair costs.

gwar-all

Warranty

Dudek Paragliders guarantees free of charge repairs caused by the material or production faults along following scheme:

  • For the free-flying paragliders warranty covers 36 months (3 years) or 300 flight hours (depending on what comes first).If the paraglider is used for powered flights, every hour spent in the air should be counted as two (does not apply to dedicated PPG canopies).
  • For the PPG paragliders warranty covers 24 months (2 years)/200 flight hours (depending on what comes first).
  • For the mountaineering (MPG) and speedflying wings as well as school and profit users warranty covers 18 months (1.5 year)/150 flight hours (depending on what comes first).

Warranty does not cover

  • canopy colour-fading
  • damage caused by chemicals or salt water
  • damage caused by incorrect use
  • damage caused in emergency situations
  • damage resulting from accidents (airborne or not)

The warranty is ONLY VALID if:

  • flight hours are correctly registered in the logbook of the owner (and possible earlier owners), distinctly marking PPG flights,
  • the paraglider is handled in accordance with the operating manual
  • the purchaser has not carried out any repair by him/herself (excl. minor repairs with self-adhesive patches)
  • carried out any modifications,
  • the paraglider can be unmistakably identified
  • the paraglider was being inspected according to prescribed timetable.

If you have ought your paraglider second-hand, ask its previous owner of the paraglider for a logbooks copy (total of flying hours since the date of first purchase).

AeroCasco

AeroCascoNormal warranty does not cover repairs of damages caused by the user or a third party. As costs of such repairs can be considerable, Dudek Paragliders offer an AeroCasco insurance. It covers a one-off repair of any mechanical damage, no matter how big and whoever inflicted them.The only expenses the purchaser has to pay are shipping costs and so-called share-of-cost amount.

AeroCasco can be purchased only for a brand new paraglider (at the paraglider purchase). Its cost is 50 euro.
NOTE: AeroCasco is not available for speedflying, training and mountain paragliders (MPG). It can be purchased for privately used wings only.

AeroCasco applies only to damages that took place during take-off, flight or landing. Obviously, all faults in the material and manufacturing flaws are covered by normal warranty. When handing the paraglider for the repair you have to present a card confirming its AeroCasco status. After the repair you will have to cover only the share-of-cost value of 80 USD.

AeroCasco is valid for one repair only. There is a possibility to extend AeroCasco for one more year. To do this you have to send your paraglider for inspection not later than a year after the date of purchase. Extension fee is 75 euro (incl. inspection).

Remember to attach the AeroCasco confirmation on expedition. AeroCasco does not apply to any of the following: theft, colour fading, damage caused by incorrect storage or transport, damage caused by chemicals, salt water and force majeure.